Introduction

Unlimited support Unlimited support

Unlimited support

24×7 support for more than 50 countries

Online, by phone or in-person

Our approach to customer support is straightforward. We are here to provide as much help as you need to make your life easy. We offer unlimited support to OASYS application users, whether they are part of your organisation, a contractor, a consultant, a specialist or a vendor. Anyone who needs help gets it. It’s how we maintain our industry-leading rate of adoption.

People helping people

A 24/7 Help desk

Our help desk never closes. Whatever time zone your team happens to be working in, there is always someone to help via your choice of phone or email.

A 24/7 Help desk

Calls that get answered

Online help is convenient, but sometimes you want to talk to a person. With OASYS, there is always someone ready to take your call.

Calls that get answered

People mean Us

We don’t outsource our support centre. Every call is answered by an experienced OASYS engineer.

People mean Us
We understand your language

Practical advice

Our rich library of online support reflects real world project scenarios and includes tips and advice from our consultants.

Practical advice

A quick study

Our support resources are structured to communicate the maximum knowledge in a minimum amount of time.

A quick study

Multilingual support

Our application, and our key support documents, including role-specific “Getting Started” kits, are available in more than three languages.

Multilingual support